Shipping policy

1. Order Processing Time
All items are handmade or made-to-order unless stated otherwise.

Processing time typically takes 3–7 business days before shipping.

During busy seasons or due to high order volume, processing times may be extended slightly. We appreciate your patience and understanding.

2. Shipping Rates & Delivery Times
We offer international shipping from South Korea.

Typical delivery times:

USA & Canada: 7–21 business days

Europe: 10–25 business days

Asia-Pacific: 5–15 business days

Other regions: 10–30 business days

Please note that actual delivery times may vary depending on customs processing and local postal services.

3. Tracking
Once your order is shipped, a tracking number will be provided.

Tracking updates may take 24–48 hours to appear after the package is scanned by the carrier.

4. Customs, Duties & Taxes
International buyers are responsible for any customs and import taxes that may apply.

We are not responsible for delays due to customs.

5. Delivery Issues
If a package is returned due to incorrect address or failure to collect, we may request reshipping fees.

Please double-check your shipping address before placing your order.

Lost or significantly delayed packages will be reviewed case-by-case. Please contact us at [your email] for assistance.

6. Contact
If you have any questions about your order or shipping, feel free to reach out:  [oioi1770312@naver.com]